Quality Coordinator – Food Safety Management

About the role

We are seeking a Quality Coordinator to lead our Food Safety Management System across airline, industrial catering, concessions, restaurant and event catering operations. You will ensure compliance with international, local and airline standards while driving continuous improvement.

Key responsibilities

• Implement and maintain a Food Safety Management System that meets Goddard’s Catering Group, international, local and airline standards.
• Develop and sustain a documented Quality Management System based on HACCP principles.
• Monitor QMS performance, recommend and execute improvements.
• Prepare, review, revise and control in‑house quality documentation and issue it to relevant personnel.
• Control external documentation from Goddard Catering Group and distribute as required.
• Verify adherence to policies and procedures; initiate corrective actions for non‑conformances.
• Prepare and review investigation reports for customer complaints within defined deadlines.
• Promote company‑wide quality and continuous improvement initiatives.
• Audit all company locations and conduct spot checks to ensure food safety principles are followed.
• Coordinate all quality auditing activities, including announced and unannounced audits.

Required profile

• Strong familiarity with food service industry quality and safety standards and regulations.
• Experience developing, maintaining and implementing quality management systems.
• Ability to conduct audits, investigations and corrective actions.
• Excellent documentation and reporting skills.
• Commitment to continuous improvement and cross‑functional collaboration.

Required skills

• HACCP
• Food Safety Management System (FSMS)
• Quality Management System (QMS)
• Audit coordination
• Document control